Web & SEO

What is uptime monitoring?

Uptime monitoring is an automated service that checks a site at regular intervals from outside it and alerts you when it stops responding correctly.

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Technical definition

A monitor requests a URL on a schedule, commonly every one to five minutes, from one or more geographic locations, and evaluates the response. Checks range from a simple status code test to keyword checks that confirm expected content is present, and transaction checks that walk through a multi-step flow such as login or checkout.

Uptime is expressed as a percentage over a period. The difference between 99.9 and 99.99 percent is roughly 43 minutes of downtime per month against four.

In plain terms

A service that visits your website every couple of minutes to make sure it is still there, and texts you if it is not.

The alternative is finding out when a customer tells you, which is later and more expensive.

Why it matters

Outages are not the only thing worth catching. A site that returns a page but shows a database error, an expired certificate warning, or an empty product list is technically responding and practically broken. Keyword checks catch those, which a plain status check does not.

For a small business the useful setup is modest and mostly free. Monitor the homepage and the one page that makes money, whether that is checkout or the booking form. Add a keyword check so that a broken page counts as down. Set alerts to reach a phone rather than an inbox. And monitor certificate expiry, since an expired certificate takes a site out of service just as completely as a server failure and gives more warning than any other outage.